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FREQUENTLY ASKED QUESTIONS

  • Q How about your delivery time?

    A Generally, it will take 45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
  • Q Can you produce according to the samples?

    A Yes, we can produce by your samples or technical drawings.We can build the molds and fixtures.
  • Q What is your sample policy? Is it free or extra ?

    A Yes, we could offer the sample for free charge but do not pay the cost of freight.
  • Q Can I have a sample order?

    A Yes, welcome sample order to test and check quality. Mixed samples are acceptable.
  • Q Do you have any certificate?

    A Yes, like ISO9001, and E-mark.
  • Q Do you give any guarantee to your products?

    A Yes, sure. Our pads are guaranteed from 30000KM to 50000KM.
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